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The Edges of Lean explores topics in continuous improvement (lean thinking, creative problem solving, six sigma) that get overlooked. Meet the people practicing lean in odd places or with different twists, always with a focus on respect for people and continuous learning.
Episodes
7 hours ago
Ep 122 The Stories Wetell with Aurora WInter
7 hours ago
7 hours ago
We have been looking at different aspects of communication here at the Edges of Lean, and one aspect I wanted to explore more was the neuroscience of communication. Creative entrepreneur, writer, and coach Aurora Winter joins me to bring insight on that topic and highlight the power of stories.
Aurora Winter
Aurora Winter is a successful entrepreneur, bestselling author, TV writer-producer, and founder of SamePagePublishing.com. With expertise in film and neuroscience, Aurora helps people craft impactful stories that boost brands, books, and businesses. Winner of the Outstanding Nonfiction Book of the Year Award, her book "Turn Words Into Wealth" reveals seven ways to generate seven figures. She emphasizes the power of words to elevate income, impact, and influence. Passionate about meaningful discussions and valuable content creation, Aurora covers various topics, including the neuroscience of communication, marketing, pivoting, creating multiple income streams, turning books into movies, writing fiction and nonfiction, publishing, and more.
KEY TOPICS IN THIS PODCAST:
00:00:14 - Exploring the Neuroscience of Communication
00:00:58 - Aurora Winter's Background and Journey
00:08:34 - Addressing the Midbrain in Communication
00:14:34 - The Power of Stories in Communication
00:20:40 - Impact of Stories on Belonging and Meaning
00:27:13 - Stories as Tools for Change and Inspiration
00:36:51 - Where to Find Aurora Winter Online
00:41:54 - Advice for Young People Starting Out
KEY TAKEAWAYS:
- Communication is a powerful tool that can significantly impact productivity and profitability.
- The midbrain, which is responsible for social connection and belonging, should also be addressed by highlighting the value of the message to others.
- Stories are a powerful tool in communication as they convey values and provide meaning to the audience.
- Opening a presentation with a question or half of a story can create interest and engagement from the audience.
- Fiction, particularly science fiction, can shape and change the world by introducing new ideas and perspectives.
- When starting any endeavor, it is vital to follow your interests and passions, explore different opportunities, and always look for beauty in every situation.
Memorable Quotes From Aurora Winter
"Stories teach values, and science provides information."
CONNECT WITH Aurora Winter
LinkedIn: https://www.linkedin.com/in/aurorawinter/
Website: https://www.aurorawinter.com/
Gifts:
1. www.turnwordsintowealth.com
2. www.magicmysteryandthemultiverse.com
Wednesday Apr 17, 2024
Ep 121 Continuously Improving Persuasion with Carlos Alvarenga
Wednesday Apr 17, 2024
Wednesday Apr 17, 2024
I believe lean thinking is the best way to manage a business and develop people. Even though I have much experience and many great examples to share, it does not mean I am always successful in persuading people. Carlos Alvarenga is a communications researcher who has delved into what it takes to be persuasive. He joined me at the Edges of Lean to talk about his new book: “The Rules of Persuasion,” and to explain why persuasion is a skill we can all learn.
Carlos Alvarenga
Carlos A. Alvarenga is an independent communications researcher, writer, and coach. With a background in management consulting and academia, he has worked as an adjunct professor at the Robert H. Smith School of Business and as the Executive Director of World 50 Labs. Carlos is pursuing a Ph.D. in Communications and Rhetoric at the University of Maryland. Carlos resides in Bethesda, MD, with his wife, a physician/researcher, and they have two sons. His diverse experiences and educational background contribute to his expertise in effective communication strategies.
KEY TOPICS IN THIS PODCAST:
00:01:10 - Carlos's Background and Current Work
00:07:41 - The Elements of Character in Persuasion
00:11:34 - The Elements of Argument in Persuasion
00:12:19 - The Importance of Sequence in Presentations
00:14:27 - The Role of Emotion in Group Dynamics
00:22:50 - The Seven Kinds of Emotion in Persuasion
00:25:34 - The Importance of Emotion in Persuasion
00:33:36 - The Importance of Safety in Lean Transformation
00:37:14 - The Different Audiences in Persuasion
00:39:37 - The Dangers of Persuasion in the Wrong Hands
00:43:45 - Applying Persuasion in One-on-One Interactions
00:47:07 - Advice for Young Professionals
KEY TAKEAWAYS
- Persuasion is a skill that can be learned and developed by anyone.
- Persuasion is different from influence and manipulation.
- The three modes of persuasion are character, argument, and emotion.
- Character includes elements like status, origin, language, style, categories, and associations.
- Arguments include elements like logic, evidence, witnesses, authorities, laws, and standards.
- Understanding the chemistry of persuasion can help in crafting effective messages.
- The order and sequence of elements in persuasion are crucial for success.
Memorable Quotes From Carlos Alvarenga
"If your ideas walk out the door with you at night, if your projects would die if you quit tomorrow, you haven't persuaded anyone.”
CONNECT WITH Carlos Alvarenga
LinkedIn: https://www.linkedin.com/in/carlos-alvarenga/
Website: https://www.carlosalvarenga.com/
Wednesday Apr 10, 2024
Ep 120 Communication as a Lean Process with Geoff Weinstein
Wednesday Apr 10, 2024
Wednesday Apr 10, 2024
How much time are you spending every day on communication? How effective and efficient is your communication? We live in a swirl of communication – email, instant messages, text messages, and social media posts. And sometimes we even talk to each other! Geoff Weinstein says communication is a real “Edges of the Lean” frontier – one of the places where we can all leverage lean thinking to reduce waste and improve our lives. He joined me at The Edges of Lean to discuss lean communication – and by the way, he has gifts for you that you can download at http://geoffweinstein.com/gifts
Geoff Weinstein:
Geoff Weinstein is a seasoned professional with over 20 years of experience in serving the financial industry. He specializes in regulated industries where individuals struggle to articulate their ideas. Geoff's expertise lies in helping busy leaders align company culture with AI and digital transformation strategies. He works directly with clients to streamline broken communication processes, emphasizing the importance of clear, concise, and influential communication. Geoff's mission is to make lean communication the standard in workplace communication, enabling organizations to thrive in the fast-paced world of digital transformation.
KEY TOPICS IN THIS PODCAST:
00:01:00 - Geoff Weinstein's Background and Public Speaking
00:07:04 - The Mid-Office Communication Role
00:12:37 - Defining Lean Communication
00:15:21 - Communication as a Two-Way Process
00:18:14 - The Importance of Audience-Focused Communication
00:20:34 - Typical Communication Issues in Organizations
00:25:03 - The Evolution of Email Communication
00:27:20 - The Fear of Missing Out in Communication
00:30:23 - Crafting Effective Group Emails
00:35:15 - Example of a Power Paragraph
00:38:27 - Empathy in Communication
00:47:18 - Advice for Young Professionals
KEY TAKEAWAYS:
- Lean communication involves stripping out stumbling blocks that prevent the recipient from understanding the message.
- Lean communication focuses on getting the message across quickly and concisely.
- Email is a common area where waste occurs in communication, such as unnecessary CCs and reply calls.
- Lean communication requires thinking about the value of the message and who truly needs to receive it.
- The length of an email should be kept concise, with a power paragraph summarizing the context, problem, and solution.
- Empathy and understanding the audience's pain points are crucial in lean communication.
- Lean leaders should also focus on effective communication and provide value to their teams.
- Face-to-face communication and presentation skills are important areas to develop for lean professionals.
CONNECT WITH Geoff Weinstein:
LinkedIn: https://www.linkedin.com/in/geoffweinstein
Website: https://www.geoffweinstein.com/
Wednesday Mar 20, 2024
Ep 119 Continuously Improving Trust on Your Team with George Dom
Wednesday Mar 20, 2024
Wednesday Mar 20, 2024
As lean leaders, we understand that trust is a key component of an effective and efficient culture. George Dom spent years in high-performance environments where trust was not just a nice to have, but it was necessary to assure that the entire team succeeded – and survived! He has joined me at the Edges of Lean to share his insights into developing trust in every environment by being a high-trust leader.
George Dom
George Dom, founder of the High-Trust Leadership Network, is a former naval officer and aviator with extensive leadership experience. He has served in key positions in high-performance organizations, including commanding aircraft carrier fighter squadrons and leading air wings on the USS Dwight D. Eisenhower and USS John F. Kennedy. Dom has also been an instructor and pilot at the Navy Fighter Weapons School (Topgun) and commanded the Blue Angels flight demonstration squadron. Today, he is a respected business aviation manager, speaker, and leadership consultant to Fortune 500 corporations, private companies, and individuals. Dom believes that achieving high performance, both individually and collectively, requires High-Trust Leadership and Focused Engagement. This principle applies not only in sports, the military, and medical teams, but also in the business world.
KEY TOPICS IN THIS PODCAST:
00:00:21 - George's Background and High-Trust Leadership
00:03:52 - The Importance of Trust in Organizations
00:08:15 - Building Trust Among Thousands of Crew Members
00:10:28 - The Five Questions of Trustworthiness
00:17:44 - The Second Pillar of Trust: Commitment
00:24:28 - The Fifth Pillar of Trust: Communication
00:26:55 - The Role of Debriefing in Continuous Improvement
00:32:23 - The Importance of Understanding Your Team
00:37:28 - The Debriefing Process and Vulnerability
00:39:50 - The Necessity of Clear Communication
00:43:16 - Adapting Connection in Remote Work Environments
00:44:51 - The Challenge of Remote Communication
00:47:56 - Ensuring Message Clarity and Reception
00:51:24 - The Impact of Trust Beyond Safety
00:52:16 - Advice for Young People Starting Out
KEY TAKEAWAYS
- Trust is built on vulnerability, dependability, and mutual support in both aviation and business settings.
- Trust is a strategic imperative that requires continuous effort and attention.
- Trustworthiness is evaluated based on behavior, not just intentions.
- The five pillars of trust include character, commitment, competence, connection, and communication.
- Character involves walking the talk and living up to shared values.
- Commitment is about being present and leading through challenges.
- Competence is important but secondary to character and commitment.
- Connection is about understanding team members and building strong relationships.
- Communication is the key to ensuring understanding and clarity in interactions.
Memorable Quotes From George Dom
“Communication requires clarity, conciseness, and consistency.”
CONNECT WITH George Dom
LinkedIn:https://www.linkedin.com/in/george-dom-b67b207
Website: https://georgedom.com/
Friday Mar 15, 2024
Ep 118 Iterating Your Way to Great Leadership with Brian Walch
Friday Mar 15, 2024
Friday Mar 15, 2024
Iteration is the key to lean thinking and especially to lean design and lean product development. Brian Walch uses iteration to develop individual contributors into managers and managers into leaders. He joined me at the Edges of Lean to share his approach and how he has developed it independently of the Lean community.
Brian Walch
Brian Walch is a coach, consultant, and personal and professional development speaker. He started Shiftfocus Coaching and Consulting company to support managers and address the need for more great managers in the world. Brian has developed the Integrated Life Framework, a tool that aids practical self-awareness and promotes personal and professional growth. This framework has been beneficial not only to himself but also to others seeking success in their lives.
Drawing on his expertise in people and systems, Brian develops effective tools and processes that drive change from within.
KEY TOPICS IN THIS PODCAST:
00:00:00 Iterating leadership development through iteration.
00:05:06 Moving into project management.
00:11:58 Adapting to Agile Methodologies.
00:13:28 Agile and Scrum approaches.
00:19:46 Self-reflection and learning.
00:26:35 Insights on organizational change.
00:33:15 Shifting from criticism to learning.
00:34:37 Learning through experience and respect.
00:38:19 Investing in emotional intelligence.
KEY TAKEAWAYS
- Iteration is crucial for improving leadership skills, while reflection enables self-assessment and adjustment in leadership approaches.
- Breaking down leadership development into modules helps individuals focus on specific areas of gradual growth.
- Implementing a structured iteration cycle facilitates continuous learning and improvement in leadership skills.
- Reflection promotes self-awareness, identifies areas for development, and enhances leadership effectiveness.
- Embracing continuous learning is essential for evolving as a leader and inspiring others.
- Developing emotional intelligence is crucial for effective communication, decision-making, and relationship-building.
- Cultivating meaningful connections provides guidance, opportunities, and valuable insights.
- Understanding and working effectively with people is the key to success in any field.
- Recognizing the value of individuals fosters a culture of collaboration, trust, and learning.
- Developing interpersonal skills and emotional intelligence enhances effectiveness and promotes positive work environments.
Memorable Quotes From Brian Walch
“Remember that it is always about people, and you should invest in emotional intelligence and develop and maintain your relationships with people."
CONNECT WITH Brian Walch
LinkedIn:https://www.linkedin.com/in/bwalch/
Website: https://www.shiftfocus.com/
Friday Mar 01, 2024
Ep 117Continuously Improving Leadership with DEI with Kevin Wayne Johnson
Friday Mar 01, 2024
Friday Mar 01, 2024
Diversity, equity, and inclusion are words that have become politically charged. Kevin Wayne Johnson is a student of leadership and a leadership coach. He believes that DEI is a core component of great leadership and that all organizations benefit from leaders who value diversity, understand equity, and practice inclusion. To me, what he says resonates with the core principles of lean leadership. He joined me at the Edges of Lean to share his experience and his insights with us.
Kevin Wayne Johnson
Kevin Wayne Johnson, Founder and CEO of The Johnson Leadership Group, is a powerhouse in leadership development and executive coaching. With over 25 years of diverse experience in administration, leadership, coaching, mentoring, and training, Johnson customizes learning experiences to enhance efficiency, growth, awareness, and effectiveness. He is an 8-time bestselling author. He is also a former Chief of Staff for the United States Department of Defense, Johnson boasts a distinguished 34-year career spanning government and private sectors. He has spearheaded workforce development, organizational change, acquisition/procurement, customer service, and more at the Department of Defense headquarters in Fort Meade, MD. Notably, Johnson's leadership was pivotal in national initiatives like the National Performance Review for Procurement and Customer Service Reform during the Clinton Administration.
KEY TOPICS IN THIS PODCAST:
0:03:38 - Kevin Wayne Johnson introduces himself and his career path
0:07:16 - Kevin shares examples of leadership in different cultures and the impact on people
0:10:54 - Discussion on the importance of listening and valuing others' input as a leader
0:14:32 - Definition and discussion of diversity, equity, and inclusion (DEI)
0:18:10 - The importance of diverse thoughts and opinions in decision-making
0:21:48 - The value of having a diverse team in meetings and decision-making
0:25:26 - Addressing the lack of diversity in a client's leadership team
0:29:04 - Approaching the conversation about diversity with a client
0:32:42 - The positive response when asking for different perspectives
KEY TAKEAWAYS
- Diverse leadership cultivates innovation and better problem-solving by embracing varied perspectives and backgrounds.
- Fair treatment and equal opportunities are vital for creating an environment where all individuals can thrive, irrespective of their background.
- An inclusive environment, where everyone feels valued and heard, boosts morale and productivity by encouraging the best contributions from each person.
- Leadership with a servant's heart, characterized by respect, empathy, and compassion, sets a positive example for the team.
- Actively listening to team members fosters open communication and collaboration, signaling the value placed on their contributions.
- Embracing inclusive and participatory leadership approaches acknowledges the importance of diverse perspectives over traditional command and control methods.
- Addressing systemic barriers and biases within organizations is crucial for establishing equitable environments where everyone has an equal chance to succeed.
- Mentorship and coaching opportunities significantly enhance professional development for individuals starting their careers, aiding them in overcoming challenges effectively.
Memorable Quotes From Kevin Wayne Johnson
“Leadership with a servant's heart is about matching what we know with what's in our heart. It's about demonstrating respect, honor, value, empathy, and compassion as leaders.”
CONNECT WITH Kevin Wayne Johnson
LinkedIn: https://www.linkedin.com/in/kevinwaynejohnson
Website: https://thejohnsonleadershipgroup.com/
Tuesday Feb 20, 2024
Ep 116 The Courage to Deliver Transformation
Tuesday Feb 20, 2024
Tuesday Feb 20, 2024
Have you ever realized that in order to grow you need to step out into the unknown and do things you have never done before? Beate Chelette says that those times in your life and your career are necessary for growth and transformation – and that there are ways to navigate through them as a leader and as a human. She joined me at the Edges of Lean to talk about the courage to deliver transformation.
Beate Chelette
Beate Chelette is the Growth Architect and founder of The Women's Code. The company specializes in guiding organizations to an enhanced return on investment through Balanced Leadership. She is a highly accomplished entrepreneur, author, and expert at creating inclusive work environments. Beate has worked with notable clients such as Chevron and Merck, and her book "Happy Woman Happy World" has received international acclaim. Her journey from financial struggles to selling her photography business, has shaped her commitment to supporting women and helping them overcome professional challenges. Beate's expertise and personal story inspire others to achieve success and fulfillment in their careers.
KEY TOPICS IN THIS PODCAST:
00:01:12 - Beata's background and becoming the Growth Architect
00:03:06 - The transformational journey of professional careers
00:05:46 - The continuous process of self-improvement for leaders
00:10:24 - The importance of clarity and decision in growth
00:17:01 - Framing difficult conversations and uncovering real questions
00:18:05 - The importance of inquiry and understanding in leadership
00:20:14 - Making decisions with confidence and trust
00:22:16 - Clarifying decisions and understanding motivations
00:30:13 - Understanding the true intent behind questions
00:31:50 - The power of framing in leadership and communication
00:40:12 - The Misconception of the 'Wait and See' Approach
00:46:10 - Embracing Failure as Part of the Growth Process
KEY TAKEAWAYS
- Continuous improvement involves growth, transformation, and navigating through different stages in one's career.
- Transformational journeys require leaders to step out of their comfort zones and embrace change.
- The process of architecting growth involves developing strategies, systems, and processes to achieve goals.
- Difficult conversations require framing, understanding underlying motives, and asking the right questions.
- Leaders must be open to continuous learning and self-improvement to lead effectively.
- The journey of growth and transformation is ongoing and requires constant improvement.
- Leaders must let go of old ways and embrace new skills and perspectives.
- Purpose-driven individuals are often more fulfilled and successful than those focused on money.
Memorable Quotes From Beate Chelette
"Success is driven by what we internally expect and what we allow ourselves to receive."
CONNECT WITH Beate Chelette
LinkedIn:https://www.linkedin.com/in/beatechelette
Website: https://thewomenscode.com/about/
Website: https://beatechelette.com/
Friday Jan 26, 2024
Ep 115 Learning from Mistakes with Mark Graban
Friday Jan 26, 2024
Friday Jan 26, 2024
I wish I was perfect! Wouldn’t it be great to simply not make any mistakes? In the practice of Lean, we try to mistake-proof our processes and build on our previous learnings to prevent mistakes. And yet, we know that we learn so much from mistakes, and Mark Graban has been exploring with different people how they have benefited from their mistakes. He joined me at the Edges of Lean to share his insight on what he has learned from those conversations and his new book, "The Mistakes that Make Us."
Mark Graban
Mark Graban is an internationally recognized consultant, author, speaker, and entrepreneur with expertise in Lean management, continuous improvement, and people-centered leadership. He has authored several books and hosts the My Favorite Mistake podcast. His work spans various industries, such as improving customer or patient experience, developing leaders and employees, and building more adaptive organizations. He emphasizes the importance of psychological safety, problem-solving, and employee engagement.
KEY TOPICS IN THIS PODCAST:
00:02:31 The mistakes that make us.
00:06:12 The mistakes and their consequences.
00:12:02 The systemic problems and workplace culture.
00:14:58 Healthcare culture and nurses.
00:21:38 Creating a culture of learning from mistakes.
00:24:17 Internal barriers and privilege.
00:29:08 Cultivating a culture of learning and innovation.
00:35:13 ADHD diagnosis and treatment.
00:37:18 The causes of anxiety and ADHD.
00:47:04 The mistakes and learning from them.
KEY TAKEAWAYS
- Learning from mistakes is an essential part of personal and professional growth.
- Mistake-proofing processes are the keys principle in Lean methodology, but mistakes still happen.
- Fear and futility are two main reasons employees choose not to speak up about mistakes in the workplace.
- Leaders play a significant role in shaping the culture of an organization.
- Mistake-proofing is particularly important in healthcare to protect patients from harm and prevent frontline workers from being blamed for systemic mistakes.
- Culture exists whether it is intentionally accepted or not.
- Individuals may face different barriers to admitting mistakes, such as societal expectations, privilege, or past experiences.
- Lean practices can provide structure and support for individuals with ADHD or similar challenges, as they offer tools and methods for focusing attention and prioritizing tasks.
Memorable Quotes From Mark Graban
“When leaders are able to lead by example, modeling those behaviors, that opens the door for their employees to follow their lead. And then when that gets rewarded by leaders instead of being punished, now you start getting into more that virtuous cycle of strengthening building and sustaining that culture.”
CONNECT WITH Mark Graban
LinkedIn: https://www.linkedin.com/in/mgraban/
Twitter: https://x.com/MarkGraban?s=20
Website: https://www.markgraban.com/
Buy his book at: https://a.co/d/dVguh9A
Monday Jan 15, 2024
Ep 114 Design for Six Sigma with Kris Stokes
Monday Jan 15, 2024
Monday Jan 15, 2024
When I say there are many different flavors and styles of continuous improvement, Design for Six Sigma is the type of style and flavor variation I am thinking of. Product development is hard to achieve. It is also expensive, as almost every company has a graveyard of product development failures. Kris Stokes teaches organizations and people the principles of Design for Six Sigma, and he says that product development success takes rethinking many of our assumptions about what we know, how we know it, and most importantly, identifying our hidden assumptions. He joined me at the Edges of Lean to share his knowledge with us.
Kris Stokes
Kris Stokes is a Principal Consultant at Geisys Ventures, specializing in product development and process optimization. With a Ph.D. in Organic Chemistry from MIT, he brings extensive experience in the plastics industry. In addition to his professional role, Kris is passionate about education and teaches classes in Plastics Recycling and 3D printing at the University of Wisconsin-Madison. His commitment to sustainability and innovation has made him a respected figure in the field.
KEY TOPICS IN THIS PODCAST:
00:03:00 Kris Stokes' background and entry into Design for Six Sigma
00:04:52 Key insights from learning Design for Six Sigma
00:06:11 The power of designed experiments vs first principles
00:07:47 Interaction effects in designed experiments
00:09:49 Implementing DFSS and dealing with assumptions
00:12:17 Documenting and sharing DFSS knowledge
00:13:56 DFSS scorecards for knowledge transfer
00:17:46 Learning from manufacturing operators
00:18:08 Understanding historical process performance
00:25:48 Design step and qualitative specifications
00:28:15 Designing tests for qualitative specifications
KEY TAKEAWAYS
- DFSS focuses on identifying and designing out variability before products reach customers to reduce costs
- Designed experiments allow testing multiple variables at once to understand interactions and eliminate variables
- Understanding manufacturing processes, operators, and variability sources is critical for ease of production
- Documentation and sharing knowledge gained from experiments is challenging but important
- Scorecards are an effective way to document processes for knowledge transfer to manufacturing
- Doing the most critical experiments as early as possible is significant in Lean product development
- Ranking questions to answer the most important ones first can reduce late losses
- Forcing failures on the tiniest scale possible through testing helps speed development
- Staying curious and avoiding assumptions are the key, as unspoken things often cause problems
CONNECT WITH Kris Stokes
Website: https://airacad.com/
Website: https://www.geisysventures.com/
Linkedin: https://www.linkedin.com/in/kris-stokes
Friday Dec 29, 2023
Ep 113 The Qualities of a Lean Leader with Kathy Hadizadeh
Friday Dec 29, 2023
Friday Dec 29, 2023
Here at the Edges of Lean, we've had a lot of conversations about leadership, with leaders who are practicing Lean and with leaders who are not Lean practitioners but are acknowledged as great leaders. There have been so many incredible insights and tips to learn from. However, I believe lean leadership differs from other types of leadership. Kathy Hadizadeh says that lean leaders need to bring their humanity to work with their teams, and she joined me at the Edges of Lean to share her insights.
Kathy Hadizadeh
Kathy Hadizadeh founded Heart Mind Tuning, a coaching agency focused on human capital performance in Los Angeles. With over 15 years of experience as an IT executive, she specializes in leadership development, emotional intelligence, and coaching accessibility. Kathy's methods amplify leaders' effectiveness and foster innovation in teams, drawing on her expertise in systems thinking and mind-body connection.
KEY TOPICS IN THIS PODCAST:
00:01:31 - Kathy's Background and Path to Leadership Coaching
00:04:17 - The Human Aspect of Leadership
00:07:53 - Creating a Safe Space for Employees
00:10:18 - Leaders' Reactions to Employees' Issues
00:13:48 - Kathy's Personal Journey with Grief and Leadership
00:17:29 - The Process of Self-Reflection and Growth
00:21:56 - Therapy vs. Coaching in Leadership Development
00:26:28 - Common Themes in Leadership Challenges
00:30:23 - The Impact of Coaching on Executive Presence
00:36:22 - The Role of Performance Reviews in Leadership
00:38:02 - Adapting Leadership to Employees' Crises
00:41:45 - Managing Teams During Global Crises
00:45:54 - Navigating Political and Social Divisions as a Leader
00:52:30 - Advice for Young Leaders Starting Out
00:53:24 - Closing Remarks and Acknowledgments
KEY TAKEAWAYS
- Lean leaders need to bring their humanity to work with their teams.
- Lean leaders understand that employees are humans with personal lives and emotions.
- Boundaries between personal and work life should be respected, but there should also be a safe space for employees to share if it affects their work.
- Lean leaders should adopt a coaching mindset, listening, observing, and asking questions rather than trying to solve every problem.
- Leaders should do their inner work and self-reflection to understand their reactions and behaviors.
- Leaders should be aware of their challenges and traumas to be empathetic and supportive of their employees.
- Coaching and therapy serve different purposes, and leaders should be aware of when to refer employees to therapies for emotional work.
- Executive presence is an important quality for lean leaders to develop; it includes confidence, charisma, and inspiring others.
Memorable Quotes From Kathy Hadizadeh
“Lean leaders listen, observe, and ask questions instead of trying to solve every problem.”
CONNECT WITH Kathy Hadizadeh
LinkedIn: https://www.linkedin.com/in/kathyhadizadeh/
Website: https://heartmindtuning.com/
Instagram: https://www.instagram.com/heart.mind.tuning/?hl=en