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The Edges of Lean explores topics in continuous improvement (lean thinking, creative problem solving, six sigma) that get overlooked. Meet the people practicing lean in odd places or with different twists, always with a focus on respect for people and continuous learning.
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Wednesday Oct 19, 2022
Ep 71 Continuous Improvement and Agile Communication with Katja Schleicher
Wednesday Oct 19, 2022
Wednesday Oct 19, 2022
Some compelling features of agile product development are flexibility and resilience. An agile project can deal with problems and new learning and pivot to take advantage of that new learning. My guest, Katja Schleicher has insights about how to apply those agile principles of flexibility and resilience to communication. We can all benefit from better communication, so check out our fascinating conversation!
Katja Schleicher is a sought-after Communications Expert Trainer and keynote speaker. She gets managers, teams, women, and men to talk - and improves their communicative impact in Public Speeches, conversations, and media interviews. Words, what they mean, and how they “come across" to the audience are her passion and business model. In this order. After a long career in PR, advertising, TV, and corporate communications for high-tech companies, she has been on the road for nearly two decades to guide her audiences through all the (intercultural) communication shallows and misunderstandings.
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Some compelling features of agile product development are flexibility and resilience. An agile project can deal with problems and new learning and pivot to take advantage of that new learning. My guest, Katja Schleicher, has insights about applying those agile principles of flexibility and resilience to communication. We can all benefit from better communication, so check out our conversation!
Katja Schleicher
Katja Schleicher is a sought-after Communications Expert Trainer and keynote speaker. She gets managers, teams, women, and men to talk - and improve their communicative impact in Public Speeches, conversations, and media interviews. Words, what they mean, and how they “come across" to the audience are her passion and business model. After a long career in PR, advertising, TV, and corporate communications for high-tech companies, she has been on the road for nearly two decades to guide her audiences through all the (intercultural) communication shallows and misunderstandings.
KEY TOPICS IN THIS PODCAST:
0:05:07 Agile Communication: What It Is and How It Can Benefit Your Business
0:09:19 Agile Communication: How to Break Out of Your Filter Bubble
0:11:42 Intercultural Communication: The Importance of an "As Well As" Mindset
0:18:04 The Benefits of Humble Inquiry in Understanding Others
0:20:06 The Importance of Storytelling in Communication
0:24:06 The Power of Storytelling in Persuasive Communication
0:35:22 The Benefits of Good Communication in the Workplace
0:40:12 The Importance of Knowing Your Strengths
KEY TAKEAWAYS
- Communication is difficult because people are more in love with numbers than with words. You need to communicate with people, but there's always more for us to learn about how to do that better and authentically.
- Agile communication is adapting quickly to situations with the respective communication patterns.
- Narrative communication is a way of connecting the dots logically and emotionally. Connecting the dots with emotion is easier than with facts and figures.
- Sustainable. Communication is when people talk about what you said in the way you intended it, and then they can act upon it.
- For day-to-day communication, Katja recommends keeping it smaller, engaging, and on eye level with your audience. Especially among peers, it's essential to be honest with your expertise and to build common ground with the audience.
Memorable Quotes From Katja Schleicher
“To become an agile communicator, it is important to understand one's filters and bubbles and to be curious about other people, cultures, and industries.”
CONNECT WITH Katja Schleicher
LinkedIn https://www.linkedin.com/in/interviewtraining/
Websites: www.katjaschleicher.com
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