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The Edges of Lean explores topics in continuous improvement (lean thinking, creative problem solving, six sigma) that get overlooked. Meet the people practicing lean in odd places or with different twists, always with a focus on respect for people and continuous learning.
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Wednesday Jan 04, 2023
Wednesday Jan 04, 2023
One of the big challenges of continuous improvement is that different kinds of workers have very different expectations for their own professionalism, customer service, and how their management should behave. Chris Lalomia ran into this when he made career moves from engineering to financial services, and then to entrepreneurship in the home repair business. He’s here to share how he made those transitions, and what he has learned about building a culture for continuous improvement with different types of workers.
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